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Tourist Information

Do you have questions regarding the city of Bern and its surroundings? Feel free to stop by the Tourist Information in the main station – we are happy to help.

Cheerful travellers receive information at the bright tourist information desk. The casual, warm atmosphere is a testament to Bern's hospitable and helpful nature, where visitors are always welcome.

Tourist Information Bern

The Tourist Information at the Bern railway station is located at the eastern exit of the main station building on the ground floor, right next to the bus stop platform H, where bus no. 21 leaves for Bremgarten.

Bahnhofplatz 10a
3011 Bern

Mon to Fri 9.00 a.m. - 6.00 p.m.
Sat to Sun 9.00 am - 5.00 pm
Opening hours may vary on public holidays.

T +41 31 328 12 12
info@bern.com

This is a stylised map of Bern main station that clearly and playfully illustrates levels and important points such as tourist information, a navigation aid that makes it easy to find your way around.
Location plan Tourist Information at Bern railway station
© Bern Welcome

Practical tips and information

The most popular city tours

Historic buildings, mysterious alleyways and impressive sights characterise Bern's UNESCO-listed Old Town. The city tours are as varied as the stories of the federal city. Information about the exciting guided tours is available at the Tourist Information , and can also be booked directly. If you prefer to find out more online, you can find an overview here.

The picture shows a group of people looking upwards, visibly fascinated and attentive. A man in the foreground points with an outstretched arm at something that everyone seems to be admiring. The mood is expectant and interested, as if they were part of a guided tour of the city, immersed in the stories and sights around them.
The photo shows a group of tourists looking out over the rooftops of the city of Bern from a vantage point. The panorama shows a picturesque view with trees and traditional architecture in the background. The group is standing together, relaxed and seemingly enjoying the view, with a tour guide pointing out points of interest. The atmosphere is calm and tranquil.
The photo shows a group of people listening attentively to a man holding a book or album. It seems as if he is explaining something important or interesting. The listeners seem curious and some are smiling, which indicates a pleasant and friendly atmosphere. You are standing on a busy street during a city tour.
The photo shows a group of people listening to a guide in an urban environment. The guide, who appears to be expressive with his arm raised, is standing in front of an entrance area with interesting interior lights, which could indicate a shop or place of interest. The participants, dressed in different winter clothes, look curious and interested, sharing a moment of discovery together.
City tour "(Guilty) Pleasure"

On the "(Guilty) Pleasure" tour, you will discover Bern’s mysterious and seductive side and hear incredi-ble stories and erotic anecdotes from the past – and the present.

An attentive group listens to a city guide standing in front of a historic building in Bern. The participants look interested and are wrapped up in warm jackets, which suggests an informative and cosy atmosphere during the "1848 - Bern becomes a federal city" tour.
A dedicated city guide explains something to a group of listeners in front of a monument and the backdrop of a church spire - a scene that conveys a thirst for knowledge and history during the "1848 - Bern becomes a federal city" tour.
A group of listeners stand in front of the Federal Palace in Bern and listen to a guide. They are looking at a model of the building, their faces bathed in sunlight, which suggests an informative and enjoyable guided tour "1848 - Bern becomes a federal city".
A city guide gestures animatedly to a model of the Federal Palace, surrounded by interested listeners in the clear, sunny backdrop of Bern during the "1848 - Bern becomes the Federal City" tour.
City tour "1848 - Bern's birth as a federal city"

The political epicentre of Switzerland: Although Bern is referred to informally as the “capital of Switzerland”, officially it has been a “federal city” since 1848. On this tour, participants will learn why that is and who was rather pessimistic about this decision.

The picture shows a group of people on an evening tour of the city. They are standing in front of the impressive cathedral church gate, illuminated by warm light that emphasises the filigree stone figures and decorations. The mood is calm and contemplative, as if the visitors are absorbing the historical beauty and atmosphere of the surroundings.
Tourists gaze intently at the historic Zytglogge clock in Bern, a landmark full of history and craftsmanship that inspires wonder and admiration. The atmosphere is characterised by cultural interest and a desire to discover.
The picture shows a group of people listening to a city guide on the Bundesplatz in front of the Bundeshaus in Bern. The sun casts soft shadows and creates a relaxed, attentive atmosphere, while the listeners, wrapped in warm clothing, appear interested and curious. The atmosphere is calm and culturally enriching.
The photo shows a group of people taking part in a city tour. They are standing in a historic street in Bern with cobblestones and traditional buildings with arcades. At the end of the street you can see the Zytglogge with its clockwork. The atmosphere is relaxed and the participants are interested as they take in the explanations and enjoy the charming surroundings.
City tour «UNESCO Stroll through the old city»

The little alleys, baroque buildings and important sights of the medieval city tell an exciting story. Find out about Bern’s history on the classic UNESCO tour of the Old City.

Auf dem Bild sieht man eine Gruppe junger Touristinnen, die aufmerksam einer erfahrenen Reiseführerin lauschen. Sie stehen in einer historischen Straße Berns unter der berühmten Zytglogge. Die Stimmung ist lebhaft und neugierig, unterstrichen durch die lebhafte Gestik der Führerin und die interessierten Blicke der Zuhörerinnen.
One group listens intently to a guided tour of the impressive clockwork of the Zytgloggeturm, wrapped in the warm light of history.
Eine Person betrachtet fasziniert das komplexe Innenwerk einer historischen Uhr. Die Szene, gefangen in einem Raum voller alter Mechanik, strahlt ein tiefes Interesse und Ehrfurcht vor traditioneller Handwerkskunst aus.
Eine Gruppe aufmerksamer Touristen steht auf dem belebten Platz in Bern, lauscht gebannt den Erklärungen des Guides vor der berühmten Zytglogge. Die historische Umgebung verstärkt die lehrreiche Atmosphäre.
Tour of the Clock Tower (Zytglogge)

Going on a tour of the Zytglogge (Clock Tower) means: taking a look behind the clock that has existed for hundreds of years, learning about the history of this Bernese monument and enjoying the wonderful view from the top of the tower.

Through an archway, you catch sight of a group standing in the centre of a charming Bernese courtyard. They are engrossed in conversation and their relaxed body language shows their interest in the guide's story. The historical ambience and soft lighting lend the scene an idyllic tranquillity.
A group stands chatting on a historic street in Bern, in the golden light of dusk. Their relaxed faces and animated conversation reflect a warm and friendly atmosphere.
The group is standing near the Heiliggeistkirche church in Bern, surrounded by the hustle and bustle of the city and passing trams. The city guide, recognisable by his shoulder bag with the word "BERN" on it, gesticulates and explains enthusiastically while the participants listen attentively.
The picture shows a group of people enjoying a city tour in Bern. The atmosphere is relaxed and curious as the participants look around with interest and the guide seems to be explaining something. It is a cloudy day, but the atmosphere is open-minded and friendly.
Guided Tour "Bern for the Bernese"

During the "Bern for Bernese" tour, the guides will surprise even the old inhabitants of Bern by teaching them new things. After all, just because you pass through the city's arcades every day doesn't mean you know all the secrets of the federal capital.

Tourist Information on the Road

Did you know? From April to October, the Bern experts can also be found outside the Tourist Information at Bern railway station. They stop at Bern landmarks such as the "Zytglogge" (clock tower), the cathedral and Bern Zoo, "BärenPark" (bear park) on a cargobike and provide locals and tourists with information about their stay in the federal city.

For example, if you want to know which bar is famous for its local beer, which museum is currently highlighting topical social issues or which bus goes to the university in Länggasse, simply speak to the Tourist Information on the Road staff - they are happy to pass on their insider tips.

The picture shows a woman in front of the Zytglogge asking the mobile advice centre TI on the Road for information about sights, etc. in the city of Bern.
Consultation with the TI on the road in front of the Zytglogge
© Bern Welcome

Tickets

The tourist information centre sells tickets for events on "Seetickets" and a wide range of other events, such as the Museum Night or festival tickets for Buskers Bern.

In addition, the Tourist Information at the railway station is Bern's exclusive point of contact for Flixbus tickets. Also on offer: tickets for public transport, rail passes and fishing licences.

A couple in animated conversation with a friendly employee at the tourist information centre in Bern, the atmosphere is warm and welcoming.
Tourist Information Bern
© Bern Welcome

Museum Card

From the award-winning Museum of Communication to the legendary Natural History Museum and the iconic Paul Klee Centre - the Museum Card entitles you to free admission to the collections and special exhibitions of various cultural institutions in the city of Bern for 24 or 48 hours.

The Museum Card is available at the Tourist Information at the Bern railway station or at the web shop.

Two people proudly show each other their museum cards against the blurred backdrop of the museum logo, hinting at an upcoming, exciting visit to the museum.
Museum Card Summer
© Bern Welcome

Information on public transport

Switzerland is considered to have one of the best-developed public transport networks in the world. Whether by bus to the "BärenPark" (bear parc), by tram to the Zytglogge (clock tower), by train to Emmental, on a PubliBike through the Matte neighbourhood or by Flixbus to a European city - the following links provide timetables, information and online tickets:

Train. bus and tram: www.sbb.ch
Bernmobil: www.bernmobil.ch
PubliBike: www.publibike.ch
Flixbus: www.flixbus.ch
Location Bernmobil: www.bernmobil.ch

The picture shows a modern red tram under an impressive glass structure in Bern, surrounded by waiting passengers, conveying a lively and dynamic urban atmosphere.
Red Bernmobil tram under the canopy at Bern railway station
© Helen Ross

Further information

Das Bild zeigt einen sonnigen Tag über der Altstadt von Bern, Schweiz. Die Aussicht vom Rosengarten reicht weit über dicht gedrängte, historische Gebäude mit traditionellen roten Dächern, umgeben von üppigem Grün und der Aare. Die Stimmung ist friedlich und idyllisch, fast wie aus einer anderen Zeit. Der klare Himmel und die lebendige Natur verleihen dem Panorama eine frische und belebende Atmosphäre.
City maps and brochures
Das Bild zeigt einen sonnigen Tag über der Altstadt von Bern, Schweiz. Die Aussicht vom Rosengarten reicht weit über dicht gedrängte, historische Gebäude mit traditionellen roten Dächern, umgeben von üppigem Grün und der Aare. Die Stimmung ist friedlich und idyllisch, fast wie aus einer anderen Zeit. Der klare Himmel und die lebendige Natur verleihen dem Panorama eine frische und belebende Atmosphäre.
Bern webcams
Auf dem Foto ist eine lebhafte Gruppe von Personen zu sehen, die in einer lockeren Atmosphäre auf dem Bahnhofplatz in Bern stehen. Die Teilnehmerinnen und Teilnehmer der Stadtführung lächeln und unterhalten sich angeregt, was auf eine freundliche und entspannte Stimmung hindeutet
Practical information
Drei Radfahrerinnen stehen lächelnd an einer Infotafel, bereiten sich auf die nächste Etappe der Zeitschlaufe Laupen vor, umgeben von Feldern und einem Gefühl der Freude und Vorfreude auf das Kommende.
Arrival and mobility
Das Bild zeigt Menschen in Rollstühlen, die das belebte Stadtzentrum mit historischer Architektur und schweizerischen Flaggen erkunden. Die Atmosphäre ist lebendig und inklusiv, mit einem Gefühl von Gemeinschaft und Zugänglichkeit.
Barrier-Free Bern
Das Bild zeigt zwei Frauen, die mit Einkaufstaschen an einem Markstand vorbei schlendern, scheinbar in ein angenehmes Gespräch vertieft, während im Hintergrund eine klassische Architektur zu sehen ist. Die Stimmung wirkt entspannt und heiter.
Sustainable Bern