Tourist Information

Do you have questions regarding the city of Bern and its surroundings? Feel free to stop by the Tourist Information in the main station or at the BearPark – we are happy to help.

  • Fact

    The Tourist Information office at the train station is open, but with restricted opening hours (Mon–Sat 9:00 a.m.–6:00 p.m. and Sun closed). However, the guest advisors can be contacted by e-mail or telephone at or +41 31 328 12 12 (Mon–Sat 8:00 a.m.–12:00 p.m. and 1:30 p.m.–5:00 p.m.). The Tourist Information at the BearPark will remain closed.

Whether you need directions to get to the famous Kindlifresserbrunnen (“Ogre Fountain”), support in finding the right hotel or inspiration for your visit – the people at the Tourist Information can help you out.

At the Tourist Information, you will receive answers to any questions you might have and find many offers and benefits for visitors as well as locals:

City Tours

City Tours in Bern

Historic buildings, quaint alleys and impressive monuments and landmarks make up Bern’s UNESCO-listed Old City. The city has many stories to tell – and so do the guides of the various city tours. The Tourist Information helpdesks can tell you all about the exciting tours and give you the opportunity to book your spot directly. If you prefer looking up the information online, you’ll find an overview of the tours here:


The Tourist Information helpdesks sell tickets for the Konzert Theater Bern, for all events and many other events such as the Night of the Museums or the Buskers street music festival. They are also the exclusive Flixbus ticket vendor. Also available: public transport tickets, train passes, fishing licences and the BERNcity gift card.

Museum Card

From the award-winning Museum of Communication and the legendary Museum of Natural History to the iconic Zentrum Paul Klee – the Museum Card grants you free access to the collections and special exhibitions of a wide variety of Bern’s cultural institutions. Available for 24 or 48 hours. You can purchase the Museum Card at the Tourist Information helpdesks.

Public Transport

Switzerland has one of the best and most expansive public transport networks in the world. Whether you want to take the bus to the BearPark, the streetcar to the Zytglogge (Clock Tower), the train to the Emmental region, the PubliBike through the Matte neighbourhood or a Flixbus to another European city – here are the links you need to find departure schedules, general information and online tickets:

Practical Information


When do Bern’s shops close? Which are the most important phone numbers? How much do I tip at a restaurant? You can find useful information for your visit here.


From the Aare swimming bag “Bärnhard” and coupons to products from the “typisch Bern” range – take a look at everything the Tourist Information at the train station and the online shop have on offer.


  • Tourist Information at the Main Station

    Bahnhofplatz 10a
    3011 Bern

    T +41 31 328 12 12


  • Tourist Information BearPark

    Grosser Muristalden 6
    3006 Bern

    T +41 31 328 12 12


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