The Tourist Information offices at the railway station and at the BearPark are currently closed. The guest advisors can be reached by e-mail or telephone (email@example.com or +41 31 328 12 12): Monday to Friday from 9 a.m. to 12 a.m. and from 1 p.m. to 4 p.m. At these times, orders from the online shop can also be collected on site, provided this was specified when the order was placed.
Whether you need directions to get to the famous Kindlifresserbrunnen (“Ogre Fountain”), support in finding the right hotel or inspiration for your visit – the people at the Tourist Information can help you out.
At the Tourist Information, you will receive answers to any questions you might have and find many offers and benefits for visitors as well as locals:
Historic buildings, quaint alleys and impressive monuments and landmarks make up Bern’s UNESCO-listed Old City. The city has many stories to tell – and so do the guides of the various city tours. The Tourist Information helpdesks can tell you all about the exciting tours and give you the opportunity to book your spot directly. If you prefer looking up the information online, you’ll find an overview of the tours here:
The Tourist Information helpdesks sell tickets for the Konzert Theater Bern, for all Starticket.ch events and many other events such as the Night of the Museums or the Buskers street music festival. They are also the exclusive Flixbus ticket vendor. Also available: public transport tickets, train passes, fishing licences and the BERNcity gift card.
From the award-winning Museum of Communication and the legendary Museum of Natural History to the iconic Zentrum Paul Klee – the Museum Card grants you free access to the collections and special exhibitions of a wide variety of Bern’s cultural institutions. Available for 24 or 48 hours. You can purchase the Museum Card at the Tourist Information helpdesks.
Switzerland has one of the best and most expansive public transport networks in the world. Whether you want to take the bus to the BearPark, the streetcar to the Zytglogge (Clock Tower), the train to the Emmental region, the PubliBike through the Matte neighbourhood or a Flixbus to another European city – here are the links you need to find departure schedules, general information and online tickets:
From the Aare swimming bag “Bärnhard” and coupons to products from the “typisch Bern” range – take a look at everything the Tourist Information at the train station and the online shop have on offer.
Opening hours Tourist Information at the main station
Monday–Saturday 9:00 a.m.–7:00 p.m. Sunday and generally feasts 9:00 a.m.–6:00 p.m.
Opening Hours BearPark Tourist Information
01 November–31 March Friday–Sunday 11:00 a.m.–4:00 p.m. 01 April–31 October Monday–Sunday 11:00 a.m.–4:00 p.m.
Monday–Friday 8:00 a.m.–6:00 p.m. Saturday 10:00 a.m.–4:00 p.m. Sunday and generally feasts 10:00 a.m.–12:00 a.m.